AUTOMATICALLY IDENTIFYING DEVELOPER GOALS AND SYMPTOMS IN Q&A FORUMS TO HELP FORUM SEARCH AND MINING

Date
2017-05
Journal Title
Journal ISSN
Volume Title
Publisher
University of Delaware
Abstract
When software developers need help with their development or maintenance task, they seek information from other developers using question and answer forums. Developers often search the forum by submitting queries, which results in a ranked listing of posts displayed as question title and excerpt from the question description. This thesis presents a technique to automatically extract the questioner’s softwarerelated goals and symptoms from the question description. We show how explicit identification of goal and symptom information can help developers determine relevance of search results. Classification of natural language text in forums could also be useful to improve forum mining techniques for other purposes.
Description
Keywords
computer science, forum search, developer goals
Citation