Creativity in Emergency Response After The World Trade Center Attack

Author(s)Kendra, James M.
Author(s)Wachtendorf, Tricia
Date Accessioned2005-03-25T01:03:27Z
Date Available2005-03-25T01:03:27Z
Publication Date2002
AbstractThis paper discusses the role of creativity in mounting an emergency response, using the World Trade Center attack as an exploraiory case study. The paper observes that the exercise of creativity by emergency managers is the source of positive adaptive responses to unexpected or rapidy-changing situations. The paper notes however that creativity, because of its different manifestations, can introduce a random, unpredictable element into the response milieu, varying with the magnitude of the event, and can lead to tensions within an organization that vary with the timeframe over which decisions must be made. Volunteers and others who converge to a disaster site also exhibit creativity in the pursuit of their objectives, which can present both benefits and challenges to emergency managers. Nevertheless, creativity will remain an important component in initiating and sustaining emergent methods and organizational networks that researchers recognize as important- in emergency response. The paper suggests that plans and exercises should include a dimension that considers creativity.en
Extent1494568 bytes
MIME typeapplication/pdf
URLhttp://udspace.udel.edu/handle/19716/733
Languageen_US
PublisherDisaster Research Centeren
Part of SeriesPreliminary Papers;324
Keywordsemergency responseen
KeywordsWorld Trade Centeren
Keywordscreativityen
TitleCreativity in Emergency Response After The World Trade Center Attacken
TypeOtheren
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